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"The workshop will refresh you with the fundamentals of good business practice and with the keys to promoting a healthy and viable business" "I manage Softwash Ltd which provides exterior cleaning services for residential and commercial buildings." "The big thing I gained from the "Harnessing Word of Mouth" workshop was the importance of 'thankyou' and follow-up of referrals. The process of how to obtain testimonials from clients and customers was also useful. "The workshop will refresh you with the fundamentals of good business practice and with the keys to promoting a healthy and viable business". Ryan Hamilton
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